Retail banks around the world are responding to the emerging threat of new internet players – and the digital transformation traditional rivals – by doubling down on their ICT spending according to…
GIBS Information Centre / GIBSIC‘s insight:
mobile online : “ Capgemini surveyed 18,000 retail banking clients in 35 countries for its 2013 World Retail Banking Report with a majority saying they couldn’t be sure they would still be their incumbent provider in six months time.
(Image source: Capgemini’s 2013 World Retail Banking Report )
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