Retail banks ratchet up tech spending to extend their online and mobile capabilities around the world

Retail banks around the world are responding to the emerging threat of new internet players – and the digital transformation traditional rivals – by doubling down on their ICT spending according to…

GIBS Information Centre / GIBSIC‘s insight:

mobile online : “ Capgemini surveyed 18,000 retail banking clients in 35 countries for its 2013 World Retail Banking Report with a majority saying they couldn’t be sure they would still be their incumbent provider in six months time.

(Image source: Capgemini’s  2013 World Retail Banking Report )

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