Category Archives: GIBS research

Showcasing GIBS student and faculty research

New GIBS Whitepaper: Optimal management development: The synergy between coaching and teaching By Prof Caren Scheepers and Alison Reid

In this paper, we aim to explore the strengths and limitationsof teaching and coaching, as well as the multiplier effect ofcombining them both, in executive education customisedcorporate and open programmes in Business Schools. Goodmanagement education teaching on its own has tremendousimpact for its participants; and good executive coachinglikewise has high impact for its participants. Our […]
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New GIBS article: Dramatic social change(COVID-19) moderating complexity leadership and organisational adaptability in Zimbabwean SMEs by Tongesai Chingwena and Caren Scheepers

Major social changes, such as those induced by the COVID-19 pandemic, intensify the needfor organisations in Africa to accelerate adaptation. Leadership plays an important role in theirorganisations’ adaptation. This study focuses on how leaders can build adaptive organisations throughappropriate complexity leadership practices by establishing which of these most predict organisationaladaptation. The study aims to contribute […]
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New GIBS article: Home country (in)stability and the locational portfolio construction of emerging market multinational enterprise by Helena Bernard and John Luiz

Emerging markets often experience instability due to rapid changes to the institutional environment, social changes like rapid urbanization, or even unrest. We argue that emerging market multinationals (EMNEs) manage such instability by constructing and changing locational portfolios, and qualitatively analyze six cases in South Africa over a period that included the entrenchment of Apartheid, increasing […]
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New GIBS article: Social entrepreneurs’ learning experience in South African incubators-by Aleia Bucci and Jonathan Marks

Africa’s strong entrepreneurial spirit and desire for social change has led to growth in social entrepreneurship and incubation throughout the continent. However, there is a limited understanding of how entrepreneurial learning occurs during incubation. This study explored social entrepreneurs’ learning experience in South African incubators. A phenomenological methodology provided a deeper understanding of their lived […]
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New GIBS article: The potential of crowdfunding to promote business in the context of an emerging economy by Alet Erasmus, Geoffrey Tocknell and Flip Schutte

Crowdfunding has the potential to change the historic standards of the financial services industry and reduce gaps between supply and demand economics. Over the past ten years, it has received increasing attention. However, the potential that crowdfunding holds in less fortunate economic contexts where SMEs are probably needed the most has not yet attracted the attention that it deserves. Acknowledging the influence of knowledge […]
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New GIBS article: Investigating commitment as a unidimensional or a multidimensional construct in a retail banking setting By Mornay Roberts-Lombard & Daniël Johannes Petzer

The paper investigates the dimensional nature of commitment (affective and calculative) within a retail banking setting. The study tests two models that include antecedents and an outcome of commitment as a unidimensional and a multidimensional construct. The target population for the study included adult customers of retail banks residing in an emerging market. The study highlights […]
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New GIBS case study: When foreign direct investment is threatened: Rio Tinto and Richards Bay Minerals By Amy Fisher Moore and Marianne Matthee

On 29 June 2021, global mining company Rio Tinto (Rio) announced force majeure [1], which temporarily terminated customer contracts associated with their sole South African business, Richards Bay Minerals (RBM) based in the province KwaZulu Natal [2]. RBM was a joint venture between Rio Tinto and Blue Horizon [3], a consortium of investors, also including […]
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New GIBS research article: Designing for loyalty programme effectiveness in the financial services industry by Sonja Fourie, Michael Goldman and Michael McCall.

This study extends and tests a model determining how customer perceived benefits affect perceived relationship investment and brand relationship quality as mediators to behavioural and attitudinal loyalty with type and timing of rewards as moderators. A quantitative methodology and survey approach was applied using randomly selected stratified sampling resulting in 277 financial services loyalty programme […]
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New GIBS research article: The influence of female agentic and communal leadership on work engagement: vigour, dedication and absorption. by Robyn Dunlop & Caren Scheepers

The purpose of this study is investigating the influence of leadership on work engagement.The definition of leadership is primarily couched in culturally masculine terms and known as anagentic leadership style that disfavours women, who are often perceived as being communal leaderswho are compassionate and humble. The research gap addressed is whether communal and agenticleadership styles […]
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New GIBS case study: Mitti Cafe: Enabling disability inclusion in India through scalable business 

by Amy Moore and Tracey Toefy The case explores the development of MITTI Café, an organisation that trains and employs individuals with intellectual, physical and/or psychiatric disabilities to work in inclusive kitchens and cafes in India. The protagonist is the founder of the café, Alina Alam, who has won several international awards for her work. […]
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