When to offer fewer customer service channels (Harvard Business Review)
By: Cynthia J. Grimm Source: s.hbr.org/1K1Cb09
By: Cynthia J. Grimm Source: s.hbr.org/1K1Cb09
By: The Economist Source: econ.st/1AgJIZ2 May 23, 2015
By: The Economist Source: econ.st/1EVuW6q May 16, 2015
By Raymond Zhong and Niharika Mandhana Source: on.wsj.com/1cVY6M3 May 13, 2015.
By Margareta Drzeniek Hanouz Source: wef.ch/1Lp5gnm September 3, 2014
By Sam Edwards Source: http://www.entrepreneur.com/article/246223 May 15, 2015 In 2015 and for years to come, the ecommerce economy is expected to continue its upward trajectory and rapid growth. As an entrepreneur, this opportunity for success and sustainability is exciting, promising and intriguing. Whether you’ve already been involved with the launch of an ecommerce business in […]
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By Travis Bradberry Source: http://www.entrepreneur.com/article/246270 May 21, 2015 Successful people know the importance of shifting gears on the weekend to relaxing and rejuvenating activities. Like Spencer, they use their weekends to create a better week ahead. This is easier said than done, so here’s some help. The following list contains 10 things that successful people […]
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By Martin Roll Source: http://knowledge.insead.edu/blog/insead-blog/ten-ways-to-become-a-great-mentor-3994 May 6, 2015 Mentoring is a much used and abused word. Becoming a great mentor is by no means a goal or a destination, but a journey that has a starting point and a constantly changing end point. To be effective at different stages of this journey, a mentor needs […]
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By Matt Mayberry Source: http://www.entrepreneur.com/article/246269 May 15, 2015 One of the most rewarding things that I have ever done was create a daily mindset enhancement program for myself. This program has one goal and one goal only: to constantly feed my mind with uplifting and positive material that will help to keep me performing at […]
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By Amy Wilkinson Source: https://agenda.weforum.org February 27, 2015 The Creator’s Code is based on interviews with 200 entrepreneurs who have started companies that generate more than $100 million in annual revenue or social enterprises that serve more than 100,000 people. Some of these creators have started businesses that generate more than $1 billion in revenue every year. Crisscrossing the […]
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