Uber app getting AI-powered chatbot (Mybroadband)

Uber Technologies Inc. is developing an artificial intelligence-powered chatbot to integrate into its app, joining the long list of companies that are turning to the language tool to improve customer service, marketing and other automated tasks.“We’re working on it right now,” chief executive officer Dara Khosrowshahi said Tuesday in an interview on the Bloomberg Technology show.He didn’t provide details on the specifics of what the chatbot would be capable of doing, but highlighted the ways Uber currently uses AI in its business. Click here to read the full article

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