GIBS article: Gender differences in leaders’ crisis communication: A sentiment-based analysis of German higher education leaderships’ online posts. By Angelakis, A., Inwinkl, P., Berndt, A., Ozturkcan, S., Zelenajova, A., & Rozkopal, V

This study examined the communication styles of rectors and vice-rectors of German public universities during the COVID-19 pandemic to explore the influence of gender on leadership communication. We collected data from social media and university websites; and analysed the language used to identify transformational, transactional, and servant leadership styles. Our results showed that female leaders demonstrated more positive communication than men and a stronger preference for transformational leadership, while male leaders tended to use a transactional style. Additionally, we found that both male and female leaders exhibited a high degree of empathetic concern for their stakeholders, contributing to the overall positive tone of communication. These findings suggest that gender may play a role in how university leaders communicate during times of crisis, highlighting the importance of inclusive and compassionate leadership in higher education. Click here to read the full-text article

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