Category Archives: GIBS Knowledge and Information Services

All things relating to the workings and service offerings of the Information Centre

7 Fintech trends banks should be watching now — plus 8 more to anticipate(FB)

Many banking and fintech researchers excel at tracking industry trends. From year to year the trends change, although sometimes it feels that they remain static. When looking back just a few years, you realize that what was once imminent has sometimes petered out. (I’m looking at you, blockchain.) In other cases, a trend seems to […]
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Embracing mindfulness in leadership in the age of AI and corporate complexity(Forbes)

In the fast-paced, high-stakes environment of the corporate world, leaders are often required to make decisions that can significantly impact their organizations. With the advent of artificial intelligence (AI) and other advanced technologies, the capacity for analytical thinking and problem-solving has reached unprecedented heights. Yet, despite these advancements, the human element—marked by emotions, biases and […]
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3 Common archetypes of employees who commit fraud(HBR)

Fraud is estimated to be a multi-trillion-dollar problem — and this doesn’t even include undetected and unreported fraud. So how can senior leadership teams fortify their organizations against massive fraud schemes? By recognizing three archetypes of employees who commit fraud — intentional perpetrators, accidental perpetrators, and righteous perpetrators — leaders can spot red flags quickly […]
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How to upskill family office employees. Five steps To get started.(Forbes)

Among technological progress and societal shifts, there is a global trend to upskill and re-skill employees; the World Economic Forum’s Future of Jobs Report indicated in 2023 that 44% of workers’ skills will be disrupted in the next five years thanks to automation, AI, and other new developments that will significantly change our expectation of, and approach […]
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92% of IT jobs will be transformed by AI(CIO)

To get a better idea how AI will change the labor market for technology professionals, the recently formed AI-Enabled ICT Workforce Consortium has published its inaugural report, “The Transformational Opportunity of AI on ICT Jobs,” which reveals that 92% of IT jobs will see a high or moderate transformation due to advances in AI.  The study argues that the biggest […]
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The role of accelerated computing in reducing energy consumption (CIO)

As energy demands and costs soar, accelerated computing is poised as the critical solution for data centers and business leaders across industries. Businesses increasingly rely on powerful computing systems housed in data centers for their workloads. As the data center market expands, at an estimated growth rate of 10.5% from 2024 to 20301, energy consumption […]
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How Companies Can Take a Global Approach to AI Ethics (HBR)

Many efforts to build an AI ethics program miss an important fact: ethics differ from one cultural context to the next. Ideas about right and wrong in one culture may not translate to a fundamentally different context, and even when there is alignment, there may well be important differences in the ethical reasoning at work […]
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Enhance your knowledge with our faculty’s published research At GIBS business school journal article: Barriers to Adopting Automated organisational decision-making through the use of Artificial Intelligence by Dawid Booyse and Caren Scheepers 

Abstract While artificial intelligence (AI) has shown its promise in assisting human decision, there exist barriers to adopting AI for decision-making. This study aims to identify barriers in the adoption of AI for automated organisational decision-making. AI plays a key role, not only by automating routine tasks but also by moving into the realm of […]
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South Africa’s worst retailer for customer service – and the biggest complaints(BT)

A new report has revealed that of the five most popular grocery retailers in South Africa, Pick n Pay received the most customer complaints in 2023. This is according to DataEQ’s 2024 South African Retail Sentiment Index, which provides a comprehensive analysis of consumer sentiment toward the country’s leading grocery chains. South Africa’s top five […]
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Stay ahead with cutting-edge research from our Faculty! at GIBS Business School: Understanding the individual in personal initiative action-based entrepreneurial interventions By André G. van der Walt and Kerrin Myres

Abstract Background: Entrepreneurship is an important driving force for economic development in emerging economies, traditionally driven by ineffective top-down approaches. A recent bottom-up approach incorporating personal initiative (PI) into action-based interventions offered a more sustainable way to stimulate African entrepreneurial growth. Aim: The study is interested in how these interventions work during training, for whom and in […]
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