One of our 2016 best theses was on understanding the motivators of frontline employee innovation by Mohamed Bhorat

By: Bhorat, Mohamed Firoze Source: http://repository.up.ac.za/handle/2263/59871 Abstract: Innovation is widely seen as one of the cornerstones of organisational success and sustainability in an environment characterised by intense competition. The frontline employee is increasingly being seen as a critical component in an organisation’s innovation effort, due to their close proximity to and frequent engagement with the customer. Yet […]
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