ICT – Deloitte Tech trends report – “

The potential of wearable computing is tremendous, the firm says. Hands-free technology can reshape how work gets done, how decisions are made and how users engage with customers and partners. While consumer wearables are in the spotlight today, the report notes, Deloitte expects business to drive acceptance and “transformative” use cases.  –  Cloud adoption across the enterprise is a growing reality, the report says, but much of the usage is in addition to on-premise systems, not in replacement. As cloud services continue to expand, organizations are increasingly connecting cloud-to-cloud and cloud-to-core systems, Deloitte says, cobbling together discrete services for an end-to-end business process.

With social media, over the years the focus of social business has shifted from measuring volume to monitoring sentiment, Deloitte says. In today’s “recommendation economy,” organizations should focus on measuring the perception of their brand and then on changing how people feel, share and evangelize, the report says.