How’s this for a fun fact? More than 99% of all businesses in the United States are “small” by definition, employing fewer than 500 workers, according to the U.S. Small Business Administration. That adds up to a whopping 32.5 million businesses that employ 48% of the country’s workforce as of 2021. Just sit with those numbers for a moment. Unless you work for the likes of an IBM or Microsoft, a Ford or Procter & Gamble, the odds are that you spend your professional hours each week at a small- to medium-sized business. These companies may garner far less attention than the corporate behemoths but, in fact, they constitute the backbone of the U.S economy. And they have been evolving. Over the decades, small businesses from the family-run pizza shop with 10 employees to the 400-person strong sheet-metal manufacturing plant have upped their game in terms of efficiency, innovation, and sheer sales footprint. How have they done that? Short answer: technology. Whether that’s e-commerce platforms, point-of-sale solutions, robotics, or SaaS-based business applications, the democratization and ubiquity of IT has arguably had greatest impact on the SMB universe. No longer a nice to have, technology is a competitive must for even the smallest of the small. Click here to read more