Monthly Archives: August 2025

Business school teaching case study: work-from-home models in retreat (FT)

Earlier this year, the JPMorgan Chase chief executive Jamie Dimon made a town hall speech at an employee event in Ohio that went viral after he made his blunt assessment of a topic that is dividing employers and employees, older and younger generations: the future of the workplace. In a leaked recording that captured his […]
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GIBS Whitepaper: Spaces for dignity: How African business and business schools cultivate regenerative practices that unlock abundance By Roze Phillips

Abstract Businesses and business schools are at a critical juncture: theneed to redefine the value and purpose of management educationand that of work has never been more urgent. Businesses can nolonger solely focus on creating economic profits. They must alsoincorporate societal and ecological values so that the future isinclusive and thus sustainable for all. This […]
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Why Leaders Should Bring Their Best Self—Not Their Whole Self—to Work(HBR)

  While the idea of bringing your “whole self” to work is often glorified, it’s a misguided concept for senior leaders. The higher you climb in an organization, the more your personal whims, biases, and blind spots can reverberate across the entire organization, and the more essential it becomes to maintain a clear boundary between what […]
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Innovation starts with culture: 7 ways leaders can enable it (FC)

Innovation has become a branding buzzword that businesses apply to anything from a slightly tweaked product to a bug fix. Yet we can still recognize and admire the people and companies that truly embrace it. They’re the ones who take a full step back from a problem, view it from a new angle, and develop a solution […]
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How to truly change your organization(FC)

In March 2024, Bill Anderson, pharma giant Bayer’s CEO, wrote an op-ed in Fortune vowing to bust bureaucracy, slash red tape, and eliminate layers of middle management to create a more agile and innovative enterprise. “Our radical reinvention will liberate our people while cutting 2 billion euros in annual costs by 2026,” he wrote.   I wrote soon after that what Anderson […]
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The AI Revolution: What It Means For The Future Of Work(Forbes)

I’ve been tracking the intersection of AI and customer experience (CX) for years. I found Kass’s insights particularly relevant as they relate to creating amazing customer experiences. The question isn’t whether AI will transform how we service customers. It already is. The question to consider is how quickly we can adapt to the changes that […]
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5 ChatGPT Agent Prompts To Save 10+ Hours A Week At Work (Forbes)

With the right ChatGPT prompts, you could save more than 10 hours every week. According to ResumeBuilder, 25% of users already do—yet most still stick to basic, single-task requests. Now, OpenAI’s new ChatGPT agent can automate entire workflows that previously took hours of manual work. With 86.7% of workers now using AI for day-to-day tasks, according to […]
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Digital-led with a human touch: The next era in small-business banking(Mckinsey)

To fend off the rise of digital attackers, banks must serve MSMEs better with a model that effectively blends the best of digital and AI with the personal touch of an advisor. Micro-, small, and medium-size enterprises (MSMEs) are the backbone of the global economy, accounting for more than half of global GDP, over 90 percent […]
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Coach supervision can transform workplace coaching, enhancing quality, reflection, and practitioner growth. So why is it still underused in South Africa? Our latest @GIBS_SA Whitepaper uncovers the barriers and the way forward.

Whitepaper title: Coach Supervision in South Africa: Exploring current practice and perceived value. Abstract Workplace coaching has attracted significant attention overthe past three decades as a key personalised learning anddevelopment strategy. Research confirms its effectivenessacross various work contexts, with coach competence identifiedas the primary driver of coaching outcomes. This has led toefforts to professionalise coaching, […]
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How can empowering women transform economic growth and business models? (Moneyweb)

Would you exclude 50% of a species and think you’re going to survive, questions Dr NobuLali Dangazele from Gibs. Click here to read the full article