According to a JPMorgan report, nearly half of corporate leaders say they plan to expand their workforces in 2026. Yet service-industry businesses, ranging from creative agencies and financial services to specialized healthcare providers, can meet annual goals without adding headcount.

Revamping infrastructure instead can power up annual wins with a clearer path to success.

All service-focused companies should take a critical look at their internal processes, software, systems, and partners this year. The 2020s have seen a sharp increase in startups disrupting traditional service markets. Companies that lag behind risk their short-term presence, not to mention their long-term survival. Click here to read the full text article