Tech-Forward Africa: RealPay’s Role in Digitising the Continent (BT)

Africa’s vibrant economies are increasingly driven by technology, reshaping how businesses operate, consumers spend, and communities connect. At the forefront of this movement is RealPay, a FinTech innovator dedicated to transforming financial inclusion and digital commerce across the continent. As technology continues to shape how people live and work, we ensure that digital transformation is […]
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Understanding AI: How to maintain control before it controls us (FC)

Artificial intelligence could reshape our world for the better or threaten our very existence. Today’s chatbots are just the beginning. We could be heading for a future in which artificial superintelligence challenges human dominance. To keep our grip on the reins of progress when faced with an intelligence explosion, we need to set clear standards and precautions for […]
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AI Agents Are Already Reshaping Business Leadership And Decision Making (Forbes)

When it comes to the work that can be carried out by AI agents, we often focus on repetitive and routine tasks. The types of tasks that machines can get really, really good at if they perform them again and again. Examples include writing and scheduling social media posts, solving routine customer service issues, or labelling […]
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The AI Revolution: What It Means For The Future Of Work(Forbes)

I’ve been tracking the intersection of AI and customer experience (CX) for years. I found Kass’s insights particularly relevant as they relate to creating amazing customer experiences. The question isn’t whether AI will transform how we service customers. It already is. The question to consider is how quickly we can adapt to the changes that […]
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5 ChatGPT Agent Prompts To Save 10+ Hours A Week At Work (Forbes)

With the right ChatGPT prompts, you could save more than 10 hours every week. According to ResumeBuilder, 25% of users already do—yet most still stick to basic, single-task requests. Now, OpenAI’s new ChatGPT agent can automate entire workflows that previously took hours of manual work. With 86.7% of workers now using AI for day-to-day tasks, according to […]
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Digital-led with a human touch: The next era in small-business banking(Mckinsey)

To fend off the rise of digital attackers, banks must serve MSMEs better with a model that effectively blends the best of digital and AI with the personal touch of an advisor. Micro-, small, and medium-size enterprises (MSMEs) are the backbone of the global economy, accounting for more than half of global GDP, over 90 percent […]
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AI geopolitics and data centres in the age of technological rivalry (WEF)

The Five Fintech Jobs Gen AI Will Replace First(Forbes)

The drumbeat of automation has long been a feature of the fintech landscape. Yet, the crescendo has reached a fever pitch with the arrival of Generative AI. Far beyond the robotic process automation of the past, Gen AI platforms can now reason, create and analyze with a sophistication that rivals human capability. This isn’t just […]
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Women are slower to adopt AI at work. Here’s why(FC)

Research shows the gender gap holds across all regions, sectors, and occupations.As a leader in technology for nearly 30 years, I have observed waves of innovation disrupt the global business landscape and trigger major shifts in the way we work. Now, as AI takes its place as the next big thing, the global workforce is facing an […]
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The Human Factor: What Great Leadership Looks Like In The Age Of AI(Forbes)

Everyone agrees that AI is changing the game for management and leadership. But no one agrees on how. The breathless predictions vary: AI will flatten hierarchies. It will demand faster decision-making. It will replace middle managers. It will make middle managers more essential than ever. It will automate human jobs. It will augment human teams. It […]
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