Tag Archives: Digital retailing

Grocery retailers and the food market: Trends and future prospects (Forbes)

Ecommerce at the core The COVID-19 pandemic introduced lockdown policies that forced several grocery retailers to shift to e-commerce and offer online shopping and delivery services. McKinsey reported that 20- 30% of grocery store businesses turned to e-commerce at the height of the pandemic in 2020. Although physical stores have resumed operations, online shopping is still a […]
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Retailers in South Africa have made changes to help you make better choices – but they need to be careful (BT)

How stores are using AI An example of AI in retail can be seen in the use of facial and voice recognition. The SPD Group, a London-based e-commerce solutions company, has developed a system for product suggestions based on tracking a customer’s location and actions in-store. The system analyses video footage from cameras, identifies customers […]
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Pick n Pay and other stores are now replacing bank branches in South Africa (BT)

Genesis Analytics noted that retail stores have become increasingly popular as a distribution channel for banks. This is because they  typically have a wider footprint than banks’, allowing banks to reach communities where it may not be viable to operate a full branch. Partnerships between banks and retailers such as Tyme Bank and Pick ‘n […]
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Avoid these five digital retailing mistakes

By: Prabuddha De, Yu Jeffrey Hu, and Mohammad S. Rahman Source: https://sloanreview.mit.edu In a world where customers are shifting a significant portion of their purchases from off-line to mobile and online channels, the mantra for retailers is to embrace the change and capitalize on the virtues of digital commerce. But rather than haphazardly implementing various website features, […]
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