Tag Archives: Economic crisis

New GIBS research article: Designing for loyalty programme effectiveness in the financial services industry by Sonja Fourie, Michael Goldman and Michael McCall.

This study extends and tests a model determining how customer perceived benefits affect perceived relationship investment and brand relationship quality as mediators to behavioural and attitudinal loyalty with type and timing of rewards as moderators. A quantitative methodology and survey approach was applied using randomly selected stratified sampling resulting in 277 financial services loyalty programme […]
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South Africa’s business mood recovers – but now faces Ukraine war risks. (BT)

“The stagflationary shock brought about by Russia’s invasion of the Ukraine has now triggered a significant degree of uncertainty around global, and by implication, South Africa’s gross domestic product growth prospects,” said Ettienne le Roux, RMB’s chief economist. “This is most unfortunate as it happens at a time when the economy seems to have been […]
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Brenthurst report charts SA’s stark economic decline (DM)

Every year the Economist publishes a book called Pocket World in Figures, which ranks economies on size and a host of other items. In 1993 the third edition was published and ranked South Africa as the 28th largest economy in the world. Last year the same ranking showed that South Africa was now the 38th […]
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Global state of small business report (Facebook)

Small businesses are the heart of our communities – and they are the unsung heroes of the global economy. From coffee shops, bookstores and restaurants to plumbers, wedding planners and graphic designers, small businesses create jobs and growth in every country, helping to reduce poverty and income inequality. But they are facing the challenge of […]
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Venezuela was once South America’s richest country. Here’s what went wrong

By: Callum Brodie August 2017 Source: https://www.weforum.org/agenda/2017/08/venezuela-economic-woes-2017-explained/ Until recently, almost all of Venezuela’s mostly urban and educated population had access to clean drinking water, sanitation facilities and electricity. It was an affluent country, with the largest proven fossil-fuel reserves in the world. But its economy is shrinking at an alarming rate, while at the same time […]
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